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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will appear. It contains thorough info about all the actions that you can perform on that particular page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive variety of video tutorials describing how to use our hosting Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly find their way around our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you need, take a glance at our extensive Frequently Asked Questions database, which includes questions asked by real clients and provides real solutions. We periodically "revamp" our FAQ section with new Q&A's in an attempt to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you need in the FAQ section either, we have a excellent team of support engineers available 24x7 and eager to assist you with any question. Each trouble ticket you open will be answered in less than 60 minutes (the average support ticket response time is only twenty minutes), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 130478

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com