If you’ve never signed up for a hosting account or you have changed companies and the new one deploys an interface that you have not seen before, you may get perplexed about how to execute a given task in your account or on your computer. This is why, some hosting companies have compiled a knowledge base, which encompasses the most popular questions and challenges connected with their platform, instead of including only generic info. This type of knowledge base will help you find the required information quickly and easily, so you won’t have to spend lots of time and efforts on stuff that may require something as elementary as hitting a button or selecting a tick box. Thus, not only can you get stuff done, but you can also get to know tons of new and beneficial facts, both about the way you can administer your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Shared Web Hosting
If you’ve ordered your very first shared web hosting account from our company or have moved your site over to us, you will grow familiar with our platform and our custom-created Hepsia Control Panel very quickly as we have compiled a detailed online knowledge base where you can find all the info that you’ll ever need – both general info with regard to the service as a whole and more concrete info about the separate features that you can use and the challenges that you could bump into. The articles themselves are available in 2 locations. The complete article collection can be accessed via the Control Panel’s Help section. You can access relevant articles about the different features in each and every Control Panel section too. You can learn how to do virtually everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles include thorough guidelines, so you’ll never become puzzled due to an unclear text. Needless to say, in case you face a more specific problem and you do not find a solution in our knowledge base, you can touch base with our client support team representatives 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come with comprehensive online help documentation where you will find info about all the functions that our custom-built Hepsia hosting Control Panel offers, plus solutions to different questions and predicaments that you could stumble upon. All user manuals contain elaborate instructions, which is the reason why you will not have to worry about skipping something if you are intending to export a database, for instance. The troubleshooting articles include a number of different likely reasons for specific problems and the solution for each and every one of them, so if you are not able to send emails although you have the right SMTP server settings, for example, you can quickly see what the reason could be and repair the issue with a couple of clicks in your mail client. As Hepsia offers quite a few features, you will be able to find applicable articles in every single section. If you’d rather examine all help articles, click on the Help link, which is located in the upper right corner of the window.